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Effective Date: 06/03/2026
Rewarding Care “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://rewardingcare.com.au/, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). This policy is particularly relevant given the sensitive nature of our services, which include NDIS transport, community access, and short-term accommodation respite. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personally identifiable information, such as your name, shipping address, email address, telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. This also includes any information related to your NDIS plan, health needs, and support requirements necessary for us to provide our services.
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. This includes third parties involved in delivering NDIS services, such as transport providers, accommodation services, and healthcare professionals.
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy.
We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at the contact information provided below.
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will respond to such DNT browser signals.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us using the contact details below.
If you have questions or comments about this Privacy Policy, please contact us at:
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the “Effective Date” at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Building Independence Through Compassionate Care, Community Connection, and Person-Centred Goals
As a trusted NDIS provider in South East Melbourne, we deliver flexible support focusing on developing essential life skills, building meaningful social connections, and enhancing daily experiences for people with a disability. Through practical, person-centred approaches, we collaborate with participants to achieve their individual goals and support continuous progress toward independence and community participation. Continuity of care ensures seamless support that adapts to changing needs whilst maintaining trust and building lasting relationships. Cultural sensitivity permeates every interaction, with Hindi-speaking staff providing culturally appropriate support that honours individual values and backgrounds.
Empowering Positive Change Through Trust, Reliability, and Authentic Support
Everything centres on individual participant needs and goals. We build authentic connections by matching participants with support workers who understand their interests, routines, and preferences. This creates a reliable, respectful environment where trust develops naturally, and support feels genuine while promoting cultural understanding and community participation. Person-centred planning ensures each participant’s voice guides decision-making, fostering choice and control over their support journey. Regular goal reviews and flexible service delivery adapt to evolving needs whilst maintaining consistency and building confidence.
Building Supportive Community Through Compassion, Trust, and Genuine Connection
We provide a supportive environment built on trust, connection, and encouragement. In a non-judgmental setting, participants feel respected and understood. Focus remains on individual strengths, building confidence, and offering culturally sensitive guidance that helps each person overcome challenges, develop essential skills, and progress toward their independence goals while maintaining community connections. NDIS services in South East Melbourne are delivered with deep respect for cultural diversity, ensuring every participant feels valued and understood regardless of their background or circumstances.
Reliable, Compassionate Care That Empowers Participants to Build Confidence, Develop Essential Skills, and Achieve Independence
Supporting people with a disability through practical, hands-on programs that build confidence, essential life skills, and authentic social connections. Comprehensive support across South East Melbourne combines physical activity, mentoring, and shared experiences in a secure, welcoming environment. With focus on reliability, meaningful relationships, and personal growth, we work alongside participants to achieve genuine progress through culturally sensitive, goal-focused support that promotes community participation and independence. As an experienced disability provider in South East Melbourne, we understand the unique challenges and opportunities within our local community, connecting participants with resources, services, and social networks that enhance their quality of life.
Support That Empowers You Toward Your Most Important Goals
Everything is grounded in compassionate care, focusing on individual strengths and helping participants set meaningful, achievable goals. Through consistent support, regular check-ins, and encouragement, participants take ownership of their progress while building confidence and developing essential skills. This approach promotes sustainable growth toward independence, community participation, and personal fulfilment through culturally sensitive, person-centred guidance that respects individual needs and preferences. Continuity of care ensures seamless transitions and consistent support relationships that build trust and promote long-term success.
An Environment Designed to Support Clear Goals and Achieve Meaningful, Lasting Outcomes
Every interaction reflects our culture of respect and growth, guided by compassionate care and clear purpose. Commitment remains focused on providing excellent NDIS services that help participants reach their independence goals and improve their daily lives through practical, culturally sensitive approaches that promote community participation and personal empowerment. Throughout South East Melbourne, we maintain the highest standards of person-centred care, ensuring every participant receives support that honours their dignity, promotes their choices, and celebrates their achievements within a framework of cultural understanding and professional excellence.